Day 62: Are You Training Your Team to Rebook—Or Just Hoping They Do?

Most owners hope their team rebooks.
Few actually train for it.

Rebooking isn’t a personality thing—it’s a process.
And if it’s not being taught, it’s not happening.

If your calendar has holes, it’s not just a client issue.
It’s a training one.

What’s not working:

• No rebooking script or standard process

• Team members feel awkward asking

• Clients leave without a clear next step

• No one’s tracking who rebooked—or who didn’t

Related: Day 58 – How to Turn a First-Time Client Into a Loyal One

What you’re looking for:

✅ Team members who confidently rebook every client
✅ A simple, repeatable script that doesn’t feel pushy
✅ A system for tracking and improving rebook rates
✅ Fewer open gaps in the schedule
✅ Predictable, recurring revenue you can count on

Here’s how to build it:

1. Create the script.
   Simple, friendly, and clear. Make it part of every checkout.

2. Roleplay it weekly.
   Repetition builds confidence—and consistency.

3. Set a target.
   What’s your ideal rebook %? Share it. Track it.

4. Reward performance.
   What gets rewarded gets repeated.

How we help:

We help brands build Rebooking Systems that:

• Turn rebooking into a standard—not a suggestion

• Train every team member, regardless of style

• Make clients feel guided—not sold

• Track weekly performance without adding stress

One brand had a 22% rebook rate.
We trained their team in a 3-step rebook ask—
and they crossed 60% in less than 30 days.

Next Step:

If your team isn’t trained to rebook, don’t expect them to do it.

Let’s give them the tools—and the system—to fill your calendar.

Start by filling out this short form.
If we’re aligned, you’ll get access to book a 1-on-1 strategy session with me.

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