Day 18: How Many Appointments Are You Really Missing? Use This Check

Most shop owners think they have a no-show problem.
Or a slow season problem.
Or a “people aren’t booking like they used to” problem.

But the real problem?

You don’t actually know how many appointments you’re missing.

What’s not working:

• No weekly data review

• No rebooking system

• No plan for cancellations or gaps

• No cancellation policy—if you’re not treating it like a business, how can you expect them to?

You can’t fix what you’re not tracking.
And you can’t expect respect without structure.

What you’re looking for:

✅ A clear number: how many hours your team could be working vs how many they are
✅ A simple system to catch missed bookings before they’re gone
✅ A way to fill gaps fast
✅ A team that takes ownership of their own schedule
✅ How to build a recurring book of business—so every week starts full, not empty
✅ How to charge for late cancellations (within 24 hours) without losing trust
✅ How to raise your prices based on demand—not emotion
✅ How to build a tiered team system so clients book smart—without hurting the experience

Use this check:

1. Pick one team member

2. Look at how many hours they were available this week

3. Count how many hours were actually booked

4. Divide booked hours by available hours

5. That’s their utilization rate

Now ask:
What’s the target?
What’s the gap?
What’s the plan?

That’s where we come in.

How we help:

We run this check on every person in your business.
Then we build a real plan to close the gaps—fast.

It’s how we took one shop from 63% team-wide utilization to 91% in 6 weeks.
Revenue jumped. Energy shifted. Team performance exploded.

Next Step:

Fill out this short form and we’ll see if you’re a fit.
If it makes sense, you’ll get access to book a free strategy call with me.

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